According to New Telecom Policy 1999, OSP, such as telebanking, telemedicine, tele-trading, e-commerce, etc will be permitted to operate by using infrastructure given by several access providers for non-telecom services. The Telecom Commission in May 1999, gave in-principle approval for filing of Call Centers, both International and Domestic, in the country below the above category. Later, services like Network Operation Centers and Vehicle Tracking Systems were also appended to this category.

